Terms & Conditions For Buyers

Welcome to Flip Laptops (“the app,” “we,” “our,” or “us”). Through these Terms and Conditions, your access to and use of our mobile app is governed. Your use of the app will imply your agreement to comply with these terms. Read this section carefully before making any purchases or using our services.

1. Account Creation and Maintenance

Once you create an account on the Flip Laptops app, you are responsible for submitting complete and up-to-date information, such as your name and email address. Ensure that you provide the correct information, as we will use it to make your transactions and communication within the app seamless. It’s your responsibility to ensure the confidentiality of your account credentials, including your password. Any activity under your account is your responsibility, suggesting that you take appropriate security measures to prevent any activity without your permission. If you are doubtful that your account has been accessed without your consent, you must inform us immediately. While we take appropriate measures to secure the platform, we cannot be held liable for any losses resulting from unauthorized access to your account.

2. Buyer Conduct

As a buyer of the app, you are expected to have a responsible approach to using it and only for legitimate buying purposes. This suggests you must keep yourself away from any activities that involve purchasing prohibited or banned items. Besides, you are prohibited from harassing, maltreating, or harming other users, as well as engaging in any conduct that violates the intellectual property rights of others or breaches any applicable laws. The app’s main purpose is to ensure safe and fair transactions, and any attempt to interrupt this environment, whether through deception, manipulation, or fraudulent conduct, will not be tolerated. When interacting with sellers and other users, whether through messaging or leaving reviews, you are required to adhere to our guidelines. Reviews should be honest, constructive, and relevant to the transaction. Any attempt to manipulate the review system, such as leaving false or misleading reviews, is strictly prohibited and may result in account suspension or termination.

3. Order and Payment Terms

Your placement of an order through the app will imply you authorize us to process the transaction on your behalf, but no charges will be applied to you since the app is free for buyers. You are responsible for ensuring that your payment information is correct and up-to-date to avoid any order-related issues or delays. Once you place an order, you reserve the right to revoke it within a pre-defined timeframe, as stated in the seller’s cancellation policy. We suggest thoroughly reviewing and understanding the seller’s policies regarding cancellation and refund before buying, as these policies will dictate the terms of any potential refunds. Flip Laptops will not be responsible for refunds, as refunds for cancellations will be processed according to the seller’s policies. Flip Laptops will not be responsible for any disputes stemming from misunderstandings of these terms. Once you receive time for your order, you will have a designated time for inspection to review the item for any faults or discrepancies. This timeframe allows you to ensure that the product you received is in accordance with the description and your expectations. If you identify any issues, you must report them within this period; otherwise, the transaction will be considered complete, and the payment will be released to the seller.

4. Seller Fees and Buyer Impact

Flip Laptops app charges sellers a fee for each laptop sold through the platform. This fee is deducted directly from the seller’s earnings and is based on a dynamic percentage that may vary depending on factors such as the sale price, promotional agreements, or market conditions. While this fee is only charged to sellers, it’s important for buyers to be aware that sellers may reflect this cost in their pricing. However, the Flip Laptops app is free for buyers, suggesting that the buyer’s purchase price will always be clearly stated at checkout, with no hidden fees or additional charges added by Flip Laptops.

5. Dispute Resolution and Communication

In the event of any issues or disputes with a seller, we encourage you to first attempt to resolve the matter directly with the seller through the app’s messaging system. Open and honest communication can often resolve misunderstandings without the need for escalation. However, if a satisfactory resolution cannot be reached, you may escalate the dispute through the Flip Laptops app’s dispute resolution process. We are committed to providing a fair and transparent resolution process, but it is essential that both parties cooperate in good faith to reach an agreement. It is also important to be aware that the reviews and feedback you leave on the app are an integral part of our community. Therefore, they should reflect your genuine experience and help other users make informed decisions. We reserve the right to moderate and remove any reviews that violate our guidelines or are deemed inappropriate.

6. Limitation of Liability and Disclaimers

While Flip Laptops strives to provide a seamless and reliable shopping experience, there are certain limitations to our liability that you should be aware of. The app and its services are provided on an “as is” and “as available” basis, without any warranties, either express or implied, regarding the operation of the app, the accuracy of the content, or the reliability of the services. Although we make every effort to ensure that the app operates smoothly, we cannot guarantee that it will be free from interruptions, errors, or security breaches. Furthermore, Flip Laptops is not responsible for any damages or losses resulting from the use of the app, including but not limited to financial losses, reputational damage, or data loss. In the event of any issues arising from your use of third-party links or services integrated into the app, you assume full responsibility, and Flip Laptops disclaims any liability for such third-party content.

7. Changes to Terms and Conditions

Flip Laptops reserves the right to update or modify these Terms and Conditions at any time. Any changes will be communicated to users through the app, and it is your responsibility to review the updated terms. Continued use of the app following any changes signifies your acceptance of the revised Terms and Conditions. If you do not agree with any updates, you may choose to discontinue your use of the app.

By using the Flip Laptops app, you agree to these Terms and Conditions, which are designed to protect both buyers and sellers and ensure a safe and enjoyable shopping experience. If you have any questions or concerns about these terms, please contact us through the app’s support channels.